24/7 EMERGENCY RESTORATION02 4954 2600
Custom Dry
Commercial Restoration Services

Commercial Restoration Services

24/7 Emergency Response, Water, Fire & Mould Restoration for Businesses

Full-scope commercial restoration from emergency mitigation through to structural drying and complete reinstatement — IICRC-certified, insurance-ready.

About Our Commercial Restoration Services
About This Service

About Our Commercial Restoration Services

We provide 24/7 emergency response and full-scope commercial restoration for water, fire, smoke and mould damage — from emergency mitigation through to structural drying and complete reinstatement. Our IICRC-certified technicians follow S500 (water) and S520 (mould) standards, with thermal imaging, moisture mapping and daily drying logs. We work directly with your insurer and loss adjuster, providing detailed, independent reports accepted by all major Australian insurers — minimising business interruption and getting you back to operations fast.

Common Problems We Solve

Problems We Solve

Everyday issues our technicians are trained to diagnose and resolve.

Water Damage & Flooding

Burst pipes, storm flooding and overflows that saturate commercial floors, walls, stock and equipment within minutes.

Fire & Smoke Damage

Soot, smoke residue and odour that penetrate every commercial surface, requiring specialist cleaning and deodorising.

Mould Growth

Mould colonising commercial walls, ceilings and contents after water damage or prolonged dampness, posing health risks.

Saturated Structures

Wet plaster, timber and insulation in commercial buildings requiring controlled drying to prevent warping and mould.

Insurance Claim Complexity

Complex commercial insurance claims requiring detailed scope, documentation and independent assessment reports.

Business Interruption

Need for rapid response and restoration to minimise downtime and get your business back to operations quickly.

Who We Serve

Every Commercial Sector

From boutique retail to large-format aged care, we manage the full scope of commercial soft-surface and hard-floor maintenance across all industry verticals.

After-Hours & Weekend Service

We work around your business hours — because we know disruption isn't an option. Most commercial cleaning is completed overnight or on weekends, ensuring your facility is pristine when staff arrive and customers enter.

  • Flexible scheduling to match your operational hours
  • Discrete entry & exit procedures
  • Minimal impact to your business operations
  • Safety protocols for secure access

Commercial Advantages

    Dedicated Account Manager

    Your personal point of contact for all ongoing contracts, schedule changes, and service inquiries.

    Digital Compliance Reporting

    Timestamped certificates, chemical usage logs, and service records organised for audits and insurance.

    Preferred Supplier Status

    We're preferred suppliers to major property managers and body corporates across NSW.

    Public Liability $20M

    Full insurance coverage documentation provided with every service invoice.

    Multi-Service Bundling

    Bundle carpet, tile, upholstery and pest control for maximum cost savings.

    Emergency Priority Service

    Commercial clients receive priority response for emergency restoration & disaster cleanup.

24/7 Emergency Response — On Site Within 2 Hours

When disaster strikes your business, every minute counts. Our 24/7 emergency response team is on call to begin mitigation immediately — minimising damage, preventing mould growth, and reducing overall restoration costs and business interruption.

The Custom Dry Difference

Why Choose Us

Trusted by commercial clients across the Hunter Region — here's what sets us apart.

Service-Specific Advantages

Why Choose Us For Commercial Restoration

What makes us the right choice for your commercial needs.

4.9/5 Average Customer Rating

Ready For A Cleaner, Healthier Space?

Get your free, no-obligation quote today. Available across Newcastle, Lake Macquarie, Maitland, Hunter Valley, Port Stephens & the Central Coast.