24/7 EMERGENCY RESTORATION02 4954 2600
Custom Dry
IICRC-Certified Cleaning Specialists

Professional Cleaning Services in Newcastle & the Hunter Region

Carpets, Rugs, Upholstery, Tiles, Mattresses, Ovens & More — For Homes & Businesses

Trusted IICRC-certified cleaning for every surface in your home or business — delivered by trained, background-checked technicians using truck-mounted equipment. Serving Newcastle, Lake Macquarie, Maitland, Hunter Valley, Port Stephens & the Central Coast.

About Us

Big Enough to Deliver — Local Enough to Care

We're a family-owned Newcastle business with the scale and equipment to tackle any job — and the heart of a local team that still knows your name. For over 35 years, we've shown up for our community in the moments that matter most: after a flood, before a settlement, when the kids' allergies flare up, or simply when it's time for a fresh, healthy home. That's not just what we do — it's who we are.

Our Cleaning Services

Specialist Cleaning For Every Surface

Nine dedicated cleaning services delivered by IICRC-certified technicians — explore each one below.

Who We Serve

Cleaning For Every Home & Business

From a single rug to a full commercial deep clean, we tailor our approach to your space, schedule and standards.

Residential Customers

Homeowners, renters, landlords and property managers across the Hunter Region. From routine carpet and upholstery cleaning to end-of-lease bond cleans and emergency flood response — we keep your home healthy, fresh and looking its best.

  • Family homes & apartments
  • Rental & end-of-lease cleans
  • Pet & allergy households
  • Strata & investment properties
Get a Quote

Commercial Customers

Offices, retail stores, hotels, medical facilities, schools, aged care and industrial sites. We deliver scheduled cleaning programs, one-off deep cleans and rapid emergency response with minimal disruption to your operations.

  • Offices & corporate spaces
  • Hotels & hospitality venues
  • Medical & aged care facilities
  • Retail, warehouses & industrial
Get a Quote
The Custom Dry Difference

Why Choose Us

Trusted by over 10,000 customers across the Hunter Region — here's what sets us apart.

Real Customers. Real Results.

What Our Customers Say

4.9
on Google

Trusted by thousands of households and businesses across the Hunter Region.

"Absolutely incredible service! The team arrived on time, were professional and my carpets look brand new. I've tried other companies before but Custom Dry is on a completely different level. Will never go anywhere else."

Sarah M.

Newcastle

Carpet Cleaning

"Had a burst pipe flood my living room on a Sunday night. Custom Dry had a crew on site within 2 hours. They saved my floors and handled all the insurance paperwork. Absolute lifesavers — cannot thank them enough."

David T.

Lake Macquarie

Water Damage Restoration

"We've used Custom Dry for pest control for the past 3 years. Always thorough, always punctual and they explain everything clearly. Found a termite issue early — saved us tens of thousands. Highly recommend."

Karen B.

Maitland

Pest Control

"My leather lounge set was looking terrible after years of use. The technician worked a miracle — it looks like the day I bought it. The truck-mounted system they use is clearly superior. Fantastic result."

James H.

Hunter Valley

Upholstery Cleaning

"Had a serious mould problem in our bathroom and bedroom after a wet winter. Custom Dry's team was professional, thorough and the mould hasn't returned. They also gave great advice on preventing future issues."

Michelle R.

Port Stephens

Mould Remediation

"We use Custom Dry for our office building's quarterly deep clean. Consistently excellent results, minimal disruption to our business and very competitive pricing. Our staff always comment on how fresh the office feels."

Tony G.

Newcastle CBD

Commercial Cleaning

"Brought in two Persian rugs that I thought were beyond saving. The team handled them with such care and expertise. The colours came back to life beautifully. Very impressed with the knowledge and attention to detail."

Lisa W.

Charlestown

Rug Cleaning

"After a kitchen fire, we were devastated. Custom Dry responded the same day and managed the entire restoration. Their professionalism during such a stressful time was incredible. Our home is back to better than before."

Peter A.

Cessnock

Fire & Smoke Damage Restoration

"I'd given up trying to clean my bathroom tiles myself. Custom Dry's tile cleaning service was amazing — the grout went from black to white! Took just a couple of hours and the results lasted months."

Emma F.

Erina

Tile & Grout Cleaning

"Got my full bond back thanks to Custom Dry's end of lease clean. The carpets, tiles and upholstery were all done in one visit. The real estate agent specifically commented on how well the carpets came up."

Rob C.

Warners Bay

End of Lease Cleaning

"Booked the carpet and pest control bundle — great value for money. Both teams were professional and the whole house smelled fresh and clean. The bundle discount saved us over $150. Will definitely be rebooking."

Craig D.

Nelson Bay

Carpet & Pest Bundle

"Custom Dry handled our insurance restoration claim from start to finish. Their reporting was detailed and accurate, making the insurance process so much smoother. Highly professional from the first call to the final invoice."

Fiona L.

Thornton

Insurance Restoration
Explore Further

Cleaning Resources, Insights & Savings

Dive deeper into our cleaning knowledge hub, read expert advice, and discover how bundling your cleaning services saves you more.

Cleaning Resource Centre

Care guides, stain first-aid checklists and cleaning method guides to help you keep your carpets, rugs, upholstery, tiles and mattresses clean, healthy and looking their best between professional visits.

Cleaning Blog & Insights

Expert advice and how-to guides from our technicians — covering carpet, rug, upholstery, tile and mattress cleaning methods, stain removal, allergen control and seasonal cleaning tips for homes and businesses.

Bundle & Save on Cleaning

Bundle multiple full eligible cleaning services in a single visit and save automatically — up to $300 off with our Full Package. Eligible services include Carpet Cleaning, Lounge Upholstery, Mattress Cleaning, Tile & Hard Floor, and Pest Control General Spray. All services must be booked and completed on the same visit to qualify. No codes required.

Cleaning FAQs

Frequently Asked Cleaning Questions

12 common questions about our services — answered by our team.

4.9/5 Average Customer Rating

Ready For A Cleaner, Healthier Space?

Get your free, no-obligation quote today. Available across Newcastle, Lake Macquarie, Maitland, Hunter Valley, Port Stephens & the Central Coast.