
About Our Carpet Cleaning Services
We use truck-mounted hot water extraction — the method recommended by carpet manufacturers and the IICRC — to deliver a deeper clean and faster dry than portable units. Our IICRC-certified technicians assess your carpet fibre, soiling level and any stains before selecting the right method, from deep steam cleaning to low-moisture dry cleaning. We service homes, offices, retail and industrial premises across Newcastle, Lake Macquarie, Maitland, Hunter Valley, Port Stephens & the Central Coast.
Problems We Solve
Everyday issues our technicians are trained to diagnose and resolve.
Tough Stains & Spills
Wine, coffee, ink, food and drink spills that resist household cleaners and set deep into carpet fibres.
Pet Urine & Odours
Pet urine penetrates backing and underlay, causing persistent odour and bacteria growth that surface cleaning cannot reach.
Dust Mites & Allergens
Embedded dust mites, pollen and allergens that aggravate asthma and allergies in sensitive households.
Traffic Lane Soiling
Dark, matted traffic paths in hallways and living areas caused by ground-in dirt and oil from foot traffic.
Bleach Spots & Fading
Sun-faded patches and bleach spots that require specialist colour repair to restore a uniform appearance.
Mould & Mildew
Damp carpets from floods or leaks that develop mould and mildew, posing health risks and musty odours.
Explore Our Carpet Cleaning Services
Three dedicated carpet cleaning categories delivered by IICRC-certified technicians — explore each one below.
Why Choose Us
Trusted by over 10,000 customers across the Hunter Region — here's what sets us apart.
100% Satisfaction Guarantee
Your Happiness Is Our Priority
Trained & Accredited
IICRC Certified Technicians
Industry Leading Equipment
Truck-Mounted Power & Technology
35+ Years Family Owned
Newcastle's Trusted Local Team
On Time & Reliable
Old-Fashioned Service Values
Fully Licenced & Insured
Complete Protection & Peace of Mind
Background Checked
Police & Working With Children Cleared
Continuous Improvement
Feedback Driven. Always Evolving.
Most Comprehensive Cleaning Services
On The Market Today
Wide Range of Services
One Team. Complete Coverage.
Carpet Cleaning Specific Advantages
What makes us the right choice for your specific needs.
Truck Mounted Power
250 PSI Hot Water Extraction
Carpet Fibre Specialists
IICRC S100 Certified Cleaning
Stain Removal Experts
Wine, Coffee, Ink & Pet Urine
2-4 Hour Dry
Walk On Carpets Same Day
Fibre Guard Protection
Stain Shield & Anti-Microbial
What Our Customers Say
Trusted by thousands of households and businesses across the Hunter Region.
"Absolutely incredible service! The team arrived on time, were professional and my carpets look brand new. I've tried other companies before but Custom Dry is on a completely different level. Will never go anywhere else."
Sarah M.
Newcastle
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Carpet Cleaning Resources, Insights & Savings
Dive deeper into our carpet cleaning knowledge hub, read expert advice, and discover how bundling your services saves you more.

Carpet Cleaning Resource Centre
Care guides, stain first-aid checklists and cleaning method guides to help you keep your carpets clean, healthy and looking their best between professional visits.

Carpet Cleaning Blog & Insights
Expert advice and how-to guides from our technicians — covering carpet cleaning methods, stain removal, allergen control and seasonal cleaning tips for homes and businesses.

Bundle & Save on Services
Bundle multiple eligible services in a single visit and save automatically — up to $300 off with our Full Package. Eligible services include Carpet Cleaning, Lounge Upholstery, Mattress Cleaning, Tile & Hard Floor, and Pest Control General Spray. All services must be booked and completed on the same visit to qualify. No codes required.
Frequently Asked Carpet Cleaning Questions
6 common questions about our carpet cleaning services — from drying times and stains to methods and bundling.
Explore Our Other Service Hubs
One team, a complete range of specialist services — discover what else we can do for your home or business.


