
About Our Tile & Hard Floor Cleaning Services
Our enclosed high-pressure rotary system blasts years of embedded grime from tile and grout lines that mopping simply cannot touch — with no wet mess or overspray. We clean and restore ceramic, porcelain, natural stone, travertine, marble, pavers and pool surrounds, then apply penetrating grout sealer to lock out future staining. Safe for all tile types including natural stone, with rapid drying so your floors are walkable within hours.
Problems We Solve
Everyday issues our technicians are trained to diagnose and resolve.
Blackened Grout Lines
Grout that has turned dark or black from embedded dirt, mould and bacteria that mopping cannot remove.
Mould in Wet Areas
Mould and mildew in bathroom and shower grout caused by persistent moisture and poor ventilation.
Dull & Hazy Tiles
Tiles that have lost their shine and appear cloudy due to soap scum, hard water and cleaner residue build-up.
Efflorescence & Salt
White powdery mineral deposits on tiles and pavers caused by moisture migrating through the surface.
Stained Natural Stone
Marble, travertine and other natural stone etched or stained by acidic or alkaline cleaners.
Slippery Surfaces
Build-up on tiles and pavers creating slippery, unsafe surfaces around pools and outdoor areas.
Explore Our Tile & Hard Floor Services
Three dedicated tile and hard floor cleaning categories delivered by trained technicians — explore each one below.
Why Choose Us
Trusted by over 10,000 customers across the Hunter Region — here's what sets us apart.
100% Satisfaction Guarantee
Your Happiness Is Our Priority
Trained & Accredited
IICRC Certified Technicians
Industry Leading Equipment
Truck-Mounted Power & Technology
35+ Years Family Owned
Newcastle's Trusted Local Team
On Time & Reliable
Old-Fashioned Service Values
Fully Licenced & Insured
Complete Protection & Peace of Mind
Background Checked
Police & Working With Children Cleared
Continuous Improvement
Feedback Driven. Always Evolving.
Most Comprehensive Cleaning Services
On The Market Today
Wide Range of Services
One Team. Complete Coverage.
Tile & Hard Floor Cleaning Specific Advantages
What makes us the right choice for your specific needs.
Enclosed Rotary Head
No Wet Mess or Overspray
1200 PSI Pressure
Blasts Years of Embedded Grime
Grout Colour Sealing
Restore Uniform Grout Appearance
Natural Stone Safe
pH-Neutral For Marble & Travertine
Walkable In Hours
Rapid Drying, Minimal Downtime
What Our Customers Say
Trusted by thousands of households and businesses across the Hunter Region.
"Absolutely incredible service! The team arrived on time, were professional and my carpets look brand new. I've tried other companies before but Custom Dry is on a completely different level. Will never go anywhere else."
Sarah M.
Newcastle
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Tile & Hard Floor Resources, Insights & Savings
Dive deeper into our tile and hard floor knowledge hub, read expert advice, and discover how bundling your services saves you more.

Tile & Hard Floor Resource Centre
Care guides, sealing advice and maintenance tips to help you keep your tiles, grout and hard floors clean, protected and looking their best between professional visits.

Tile & Hard Floor Blog & Insights
Expert advice from our technicians — covering grout restoration, natural stone care, sealing and seasonal maintenance for tiles and hard floors.

Bundle & Save on Services
Bundle multiple eligible services in a single visit and save automatically — up to $300 off with our Full Package. Eligible services include Carpet Cleaning, Lounge Upholstery, Mattress Cleaning, Tile & Hard Floor, and Pest Control General Spray. All services must be booked and completed on the same visit to qualify. No codes required.
Frequently Asked Tile & Hard Floor Questions
6 common questions about our tile and hard floor cleaning services — from grout restoration to sealing and natural stone.
Explore Our Other Service Hubs
One team, a complete range of specialist services — discover what else we can do for your home or business.


