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Custom Dry
Tile & Hard Floor Hub

Tile & Hard Floor Cleaning Services

High-Pressure Grout Restoration Without the Wet Mess

Restore discoloured grout and dull tiles to their original brilliance. Our high-pressure rotary system removes years of embedded grime that mopping simply can't touch.

About Our Tile & Hard Floor Cleaning Services
About This Service

About Our Tile & Hard Floor Cleaning Services

Our enclosed high-pressure rotary system blasts years of embedded grime from tile and grout lines that mopping simply cannot touch — with no wet mess or overspray. We clean and restore ceramic, porcelain, natural stone, travertine, marble, pavers and pool surrounds, then apply penetrating grout sealer to lock out future staining. Safe for all tile types including natural stone, with rapid drying so your floors are walkable within hours.

Common Problems We Solve

Problems We Solve

Everyday issues our technicians are trained to diagnose and resolve.

Blackened Grout Lines

Grout that has turned dark or black from embedded dirt, mould and bacteria that mopping cannot remove.

Mould in Wet Areas

Mould and mildew in bathroom and shower grout caused by persistent moisture and poor ventilation.

Dull & Hazy Tiles

Tiles that have lost their shine and appear cloudy due to soap scum, hard water and cleaner residue build-up.

Efflorescence & Salt

White powdery mineral deposits on tiles and pavers caused by moisture migrating through the surface.

Stained Natural Stone

Marble, travertine and other natural stone etched or stained by acidic or alkaline cleaners.

Slippery Surfaces

Build-up on tiles and pavers creating slippery, unsafe surfaces around pools and outdoor areas.

The Custom Dry Difference

Why Choose Us

Trusted by over 10,000 customers across the Hunter Region — here's what sets us apart.

Why Choose Us For Tile & Hard Floor Cleaning

Tile & Hard Floor Cleaning Specific Advantages

What makes us the right choice for your specific needs.

Real Customers. Real Results.

What Our Customers Say

4.9
on Google

Trusted by thousands of households and businesses across the Hunter Region.

"Absolutely incredible service! The team arrived on time, were professional and my carpets look brand new. I've tried other companies before but Custom Dry is on a completely different level. Will never go anywhere else."

Sarah M.

Newcastle

Carpet Cleaning

"Had a burst pipe flood my living room on a Sunday night. Custom Dry had a crew on site within 2 hours. They saved my floors and handled all the insurance paperwork. Absolute lifesavers — cannot thank them enough."

David T.

Lake Macquarie

Water Damage Restoration

"We've used Custom Dry for pest control for the past 3 years. Always thorough, always punctual and they explain everything clearly. Found a termite issue early — saved us tens of thousands. Highly recommend."

Karen B.

Maitland

Pest Control

"My leather lounge set was looking terrible after years of use. The technician worked a miracle — it looks like the day I bought it. The truck-mounted system they use is clearly superior. Fantastic result."

James H.

Hunter Valley

Upholstery Cleaning

"Had a serious mould problem in our bathroom and bedroom after a wet winter. Custom Dry's team was professional, thorough and the mould hasn't returned. They also gave great advice on preventing future issues."

Michelle R.

Port Stephens

Mould Remediation

"We use Custom Dry for our office building's quarterly deep clean. Consistently excellent results, minimal disruption to our business and very competitive pricing. Our staff always comment on how fresh the office feels."

Tony G.

Newcastle CBD

Commercial Cleaning

"Brought in two Persian rugs that I thought were beyond saving. The team handled them with such care and expertise. The colours came back to life beautifully. Very impressed with the knowledge and attention to detail."

Lisa W.

Charlestown

Rug Cleaning

"After a kitchen fire, we were devastated. Custom Dry responded the same day and managed the entire restoration. Their professionalism during such a stressful time was incredible. Our home is back to better than before."

Peter A.

Cessnock

Fire & Smoke Damage Restoration

"I'd given up trying to clean my bathroom tiles myself. Custom Dry's tile cleaning service was amazing — the grout went from black to white! Took just a couple of hours and the results lasted months."

Emma F.

Erina

Tile & Grout Cleaning

"Got my full bond back thanks to Custom Dry's end of lease clean. The carpets, tiles and upholstery were all done in one visit. The real estate agent specifically commented on how well the carpets came up."

Rob C.

Warners Bay

End of Lease Cleaning

"Booked the carpet and pest control bundle — great value for money. Both teams were professional and the whole house smelled fresh and clean. The bundle discount saved us over $150. Will definitely be rebooking."

Craig D.

Nelson Bay

Carpet & Pest Bundle

"Custom Dry handled our insurance restoration claim from start to finish. Their reporting was detailed and accurate, making the insurance process so much smoother. Highly professional from the first call to the final invoice."

Fiona L.

Thornton

Insurance Restoration
Explore Further

Tile & Hard Floor Resources, Insights & Savings

Dive deeper into our tile and hard floor knowledge hub, read expert advice, and discover how bundling your services saves you more.

Tile & Hard Floor Resource Centre

Care guides, sealing advice and maintenance tips to help you keep your tiles, grout and hard floors clean, protected and looking their best between professional visits.

Tile & Hard Floor Blog & Insights

Expert advice from our technicians — covering grout restoration, natural stone care, sealing and seasonal maintenance for tiles and hard floors.

Bundle & Save on Services

Bundle multiple eligible services in a single visit and save automatically — up to $300 off with our Full Package. Eligible services include Carpet Cleaning, Lounge Upholstery, Mattress Cleaning, Tile & Hard Floor, and Pest Control General Spray. All services must be booked and completed on the same visit to qualify. No codes required.

Service FAQs

Frequently Asked Tile & Hard Floor Questions

6 common questions about our tile and hard floor cleaning services — from grout restoration to sealing and natural stone.

4.9/5 Average Customer Rating

Ready For A Cleaner, Healthier Space?

Get your free, no-obligation quote today. Available across Newcastle, Lake Macquarie, Maitland, Hunter Valley, Port Stephens & the Central Coast.