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Care Guide

Tile, Grout & Hard Flooring Care Guide

Keep hard floors clean, bright and properly sealed

Tile, Grout & Hard Flooring Care Guide
Care Guide

Tile, Grout & Hard Flooring Care Guide

Hard floors are low-maintenance, not no-maintenance. The wrong cleaner or method can etch stone, strip sealer, or turn grout black within months. This guide covers the right routine for tile, grout and natural stone so your floors stay clean, bright and properly protected.

Daily & Weekly Routine

1

Sweep or dust mop daily

Dust and grit act like sandpaper underfoot. A daily sweep prevents micro-scratches on every hard floor type.

2

Mop with the right cleaner

Use a pH-neutral cleaner for tile and stone. Avoid vinegar, ammonia and citrus — they etch stone and grout.

3

Use minimal water

A damp mop, not a wet one. Excess water seeps into grout lines and unsealed stone, causing staining and mould.

4

Rinse, don't just mop

Dirty mop water left to dry leaves a haze. A quick rinse with clean water keeps floors bright.

Care by Floor Type

Floor TypeRoutine CareWatch Out For
Ceramic / PorcelainpH-neutral cleaner, damp mopGrout discolouration if unsealed
Natural Stone (marble, travertine)Stone-specific pH-neutral onlyAcid etching — never use vinegar
Polished ConcreteDust mop + neutral cleanerDulling from abrasive pads
Vinyl / LVTDamp mop, avoid waxDents from furniture, rubber marks

Grout Care

1

Seal the grout

Unsealed grout is porous and absorbs soil until it turns black. Have grout sealed after every professional clean.

2

Avoid bleach

Bleach lightens grout temporarily but degrades it over time and discolours coloured grout.

3

Use a soft brush

For spot cleaning grout, use a nylon brush and a dedicated grout cleaner — never metal or wire brushes.

4

Re-seal annually

Even good sealers wear in traffic areas. Annual re-sealing keeps grout looking new.

Sealing & Restoration

Sealers fall into two types: penetrating (soaks in, invisible) and topical (sits on top, adds sheen). Penetrating sealers are best for natural stone and grout; they need re-application every 1–3 years. Heavily soiled or stained grout may need professional colour sealing or restoration rather than home cleaning.

How Often to Professionally Clean

1

Residential tile & grout

Every 12–18 months for a deep clean and re-seal.

2

High-traffic / commercial

Every 6–12 months depending on foot traffic.

3

Natural stone

Every 12 months with stone-appropriate methods and sealer.

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