Professional Rug Cleaning in Newcastle & Lake Macquarie
Onsite & Wash Plant Rug Cleaning for Persian, Wool, Silk & Designer Rugs
Onsite surface cleaning or full immersion wash plant deep cleaning — fibre-specific care for Persian, wool, silk & designer rugs across Newcastle, Lake Macquarie, Maitland & the Hunter Region.
Your Local Rug Cleaning Specialists in Newcastle
Every rug is different — fibre, construction, dye stability and age all dictate the right cleaning approach. Our IICRC-certified rug specialists pre-inspect each piece and clean using fibre-specific chemistry, from gentle dry cleaning for sensitive dyes to full immersion washing at our dedicated wash plant for heavily soiled or contaminated rugs. We handle Persian, Oriental, wool, silk, synthetic and designer rugs, with free pickup and delivery for Zone 1 customers (within 25km of our Cardiff head office).
Problems We Solve
Everyday issues our technicians are trained to diagnose and resolve.
Colour Run & Bleeding
Dyes that bleed during cleaning, causing irreversible colour migration in valuable and delicate rugs.
Pet Urine & Odours
Urine that seeps into the rug foundation, causing odour, bacteria and permanent damage if not treated correctly.
Moth & Insect Damage
Moth larvae feeding on wool fibres, leaving bare patches and loose pile that require specialist repair.
Embedded Dust & Grit
Fine dust and grit trapped deep in the rug foundation that acts like sandpaper, wearing fibres prematurely.
Worn & Damaged Fringe
Fringe that has deteriorated, frayed or been damaged, requiring repair or replacement to protect the rug edges.
Persistent Odours
Lingering odours from pets, spills or storage that require deep immersion washing and deodorising to remove.
Our Rug Cleaning Packages
From quick onsite refreshes to full wash plant immersion cleaning — choose the right care for your rug.
More Reasons to Choose Custom Dry
Everything you need to know — guides, savings, rewards and membership benefits.
Why Choose Us
The Custom Dry Difference
Consumer Guide
Make Informed Choices
Referral Program
Refer • Reward • Repeat
Bundle & Save
Up To $300 Off
More Services to Explore
Combine multiple services in a single visit and save automatically.
Resources, Insights & Savings
Dive deeper into our knowledge hub, read expert advice, and discover how bundling saves you more.
Rug Resource Centre
Rug care guides, fibre identification tips and cleaning method advice to help you protect and maintain your rugs between professional visits.
Rug Blog & Insights
Expert advice from our rug specialists — covering fibre-specific cleaning, stain removal, moth prevention and seasonal care for valuable rugs.
Bundle & Save
Bundle multiple full eligible services in a single visit and save automatically — up to $300 off with our Full Package. Eligible services include Carpet Cleaning, Lounge Upholstery, Mattress Cleaning, Tile & Hard Floor, and Pest Control General Spray. Each service must meet its minimum full-service requirement, and all services must be booked and completed on the same visit to qualify. No codes required.